Frequently Asked Questions
Everything you need to know about our signature scents and services.
Are your fragrances made with natural ingredients?
Yes, we prioritize high-quality natural extracts and essential oils, blended with safe synthetic molecules to ensure longevity and a complex olfactory profile.
How long will the scent last on my skin?
Most of our Eau de Parfums are designed to last between 6 to 8 hours, though longevity can vary based on skin type, hydration levels, and specific base notes.
Do you offer international shipping?
Currently, we ship to over 50 countries. Please note that because perfume is classified as a flammable liquid, shipping times may be slightly longer due to specialized handling.
What is your return policy for opened bottles?
To ensure hygiene and quality, we only accept returns on unopened and sealed bottles within 30 days. We recommend purchasing our discovery sets before committing to a full-sized bottle.
Are Olfactory Factory products cruelty-free?
Absolutely. We never test our products or ingredients on animals, and we ensure all our suppliers adhere to the same ethical standards.
How should I store my perfume to keep it fresh?
To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.